Can you provide more details on how you are running it?
Have you installed the Matlab Runtime 2019b?
We developed and tested the latest release extensively on Windows 10, so it should run provided you have the Matlab Runtime installed. It has to be 2019b specifically. Mathworks link here: https://ssd.mathworks.com/supportfiles/downloads/R2019b/Release/3/deployment_files/installer/complete/win64/MATLAB_Runtime_R2019b_Update_3_win64.zip
thanks,
David Shattuck